A book deal, personal appearance and plans for a swimming pool were all criticised by the Charity Commission Captain Tom’s family personally benefited from charity they founded, report finds The Charity Commission’s report on the Captain Tom Foundation is highly critical of the conduct and actions of its founders, Hannah and Colin Ingram-Moore, who it said had directly and inappropriately benefited financially from their links to the foundation. Here are three examples of how the Ingram-Moores’ failure to manage conflicts of interest – not least between the foundation and their private company – constituted misconduct, mismanagement and what the commission called failures of governance and integrity. Continue reading... from The Guardian https://ift.tt/vqO0siW via IFTTT
Charity says tech problems and poor customer service mean millions in Great Britain missing out on promised benefits
The number of gas and electricity smart meters that are not working properly is likely to be higher than government figures suggest – possibly 20% to 30% of the total – according to research from Citizens Advice.
The charity said millions of households were missing out on the promised benefits from smart meters due to “problems with technology” and poor supplier customer service.
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